|
|
Post by chicago on May 11, 2011 14:38:51 GMT -5
After another mysterious circumstance, the Tiberius forum is back on line. Only difference I noticed was the lack of ads. An amazing place really. Great product. But unable to make new things that their followers are looking for (like airless mags vs releasing a rifled barrel that really came from Lapco). And, they don't provide any notice to their customers like "hey, we'll be taking the forum down next week - as planned - may be down for x days. No we get a cryptic message "we are testing...." I say this here rather the the Tiberius forum cause over there, Tiberius doesn't pay any attention to their own forum. In fact, I wonder if they knew it was down so long again....  |
|
|
|
Post by Admin on May 11, 2011 14:49:19 GMT -5
Yeah, they're management side could use some work. I don't think I ever heard any official notice that the first strike barrel was released.
|
|
|
|
Post by mayhem on May 11, 2011 18:48:56 GMT -5
We were talking about this in other forums as well:
I work with a company that builds social media communities for some pretty big players. These guys pay us a great deal of money to build them a web application that is going to attract and retain their customers: basically allow them to control the flow of information, the advertisement etc. It's really interesting to see a company that has an amazing grasp on that elusive quality and they go and squander it like this.
A large part of me buying my first tib was the incredible community I ran into there. When I did a search on something about FS the first result I got was their forums. When I looked through them I found people who were not only fanatical about the product (although honest and willing to say when it was not a good fit) but had an incredible depth of technical knowledge.
So from my perspective, this is more than an annoyance, this is cutting the manhood off your top salesman.
If I was to give them a piece of advice it would be to get a sandbox environment, do their development there (this doesn't cost a lot of money to do) and push the finished product when their done. Notify the users it's going to happen so they can account for the 1 hour outage that this would take
Given, I don't have the kind of traffic on my personal websites that TA does, but at this point I have the feeling that my basement has a much better server setup than their company. That's not right.
|
|
|
|
Post by skullcandy1993 on May 11, 2011 21:23:38 GMT -5
My only comment on this topic is that it is a damn good thing that we all love tiberius markers or else we would all be long gone from their forum
|
|
|
|
Post by Admin on May 12, 2011 8:38:35 GMT -5
My only comment on this topic is that it is a damn good thing that we all love tiberius markers or else we would all be long gone from their forum I won't even begin to pretend that this isn't true. That's coming from one of their sponsored players too! |
|
|
|
Post by chicago on May 12, 2011 9:52:08 GMT -5
My only comment on this topic is that it is a damn good thing that we all love tiberius markers or else we would all be long gone from their forum I won't even begin to pretend that this isn't true. That's coming from one of their sponsored players too! Sad thing is over my many years I've seen companies like this. Not just in paintball industry. They exist for awhile on their reputation but eventually either someone comes out with something as good or almost as good; or people just get tired of putting up with terrible customer support; and then one day, everyone says, "wow, what happened to that company, they used to dominate the marketplace." I'm not saying that Eric isn't a good customer relations guy. I think he does a fare job. But, one person does not a company make (or better said, one person can not sustain a company). He needs to have that whole place wake up. edit --- don't want to be just a nay sayer. reread my own post, may be they are doing the best they canwith what they got. I wish them luck and success ; just like this forum. My posse says the same too! Mods, please don't erase this without at least telling me what I did wrong this time. |
|
|
|
Post by mayhem on May 12, 2011 10:19:57 GMT -5
My only comment on this topic is that it is a damn good thing that we all love tiberius markers or else we would all be long gone from their forum I won't even begin to pretend that this isn't true. That's coming from one of their sponsored players too! Wait, who is sponsored by tib? Skullcandy? Just curious. |
|
|
|
Post by Admin on May 12, 2011 12:20:29 GMT -5
I am, via my team the Orange County Mobile Infantry.
|
|
|
|
Post by skullcandy1993 on May 12, 2011 14:47:17 GMT -5
Psh...I wish I was sponsered by Tiberius, but alas...not yet ;D
|
|
|
|
Post by chicago on Jun 14, 2011 9:18:18 GMT -5
Gone again. I'm not keeping track, the Tib forum has been extremely slow lately but it seems to take longer breaks now (like me, an old man). May be they need the new 0.683 rifled forum...
I'm really starting to give up on the Tiberius forum. It's just too frustrating to use. I remember some Lapco guy putting down the FLASC site calling it unprofessional. Well, here's a sniper start-up forum that runs rings around the long established Tiberius forum.
If the first strike ready D mags come out and are successful, I'm wondering how long before people start referring to the Tiberius markers as "...remember those marker that came out awhile back, named after Caesar or something. They were the first to be first strike compatible. You still see them on e-bay sometimes, but its impossible to get parts...wonder why they failed?"
|
|
|
|
Post by skullcandy1993 on Jun 14, 2011 9:49:59 GMT -5
If the first strike ready D mags come out and are successful, I'm wondering how long before people start referring to the Tiberius markers as "...remember those marker that came out awhile back, named after Caesar or something. They were the first to be first strike compatible. You still see them on e-bay sometimes, but its impossible to get parts...wonder why they failed?" But you see...people like me and you and midnight and mayhem and everyone else you named in that acknowledgement thread won't let that happen because we are just passing on our knowledge to everyone who is just starting with Tiberius and when they get to the level of knowledgeability (is that even a word?) they will be the ones passing on their knowledge...At that point we are obviously going to be the ones running the Tiberius CS dept. ;D |
|
|
|
Post by mayhem on Jun 14, 2011 11:56:50 GMT -5
I'm spending a lot less time on there, in large part due to those issues, but also due to the inability the forum to suit it's purpose.
Keep in mind, I'm not providing a solution, this is more as a discussion topic:
Both Tiberius and ACES are going about their social presence in the wrong way. These two communities have an over abundance of content creators, and they're not providing the proper venue to present that knowledge.
By comparison I give you pbnation and techpb. These are correctly positioned as forums. The users like to just sit around and chat about odd, usually content lacking, topics. I see it as posting to see themselves saying something. "Who is playing here tonight" "Had a great time playing here this weekend"
Tiberius offered/offers (sometimes) a targeted technical crowd and some free content creators who are really taking their time and thinking through the process. The same is very apparent here with posts from people like MajorGhost and Wolfen.
ACES has problems though: Good content is getting buried even now under the summary page in the forum. I post something in a sub forum, someone else posts something in that sub forum and from the top level you will never see what I posted, possible ever again.
For content creators the forum is just not this nice readable screen. Good tutorials, technical evaluations, they start sinking to the bottom when nobody is discussing them regularly, but they are always a great resource to go back to.
So let me just put out there something like BuddyPress. It's a social network tool. You know how Tango (and now formally Wilde) had these incredible write-ups on their blog posts? A good way to share these larger tutorials and guides. Still with conversations going on (though less in a forum style) and hooks into things like twitter (I'm sure a couple of you cringed right there, but think about it. Is there a better way to keep other interested members updated on when and where you're playing?)
It's an abstract idea, and I almost feel like just deleting this post altogether (I do that a lot actually) but I'm going to throw it out there.
ACES is nice and lightweight right now. Something maneuverable. Taking the right approach to the tools of the user can truly make it a stand out community though.
|
|
|
|
Post by Wolfen on Jun 14, 2011 15:42:23 GMT -5
I actually agree that this forum itself ain't a very good basis for a community (poor admin tools, like you said things sometimes get buried...), however, when you take into account that this forum is still the same that we started out as a "idea throwing" forum to get ACES going it's actually pretty neat and orderly. That being said as mentioned before we're working on getting a proper site for this community that will offer a better forum as well as a lot of other useful things ( If you guys have any ideas on what you think should be on our actual website do PM a admin/mod with your ideas, i will also in the near future put up a thread for such suggestions when we actually start working on the site itself).
|
|
|
|
Post by Wolfen on Jun 14, 2011 15:53:53 GMT -5
Also I do have to say a BIG thank you to everyone Chicago mentioned at the tiberius forum and Chicago himself, all you guys really helped me when i was deciding on if i would get a tibby or not (even though you never knew it since im mostly a lurker there  ) And thanks to you and your posts i now got my super sweet t9.1 sniper elite  |
|
) And thanks to you and your posts i now got my super sweet t9.1 sniper elite 